Frequently Asked Questions
How much is shipping? Can I choose to pick up instead?
Shipping is flat rate and determined by the time zone you are located in. We ship Next-Day Air so that we can ensure your meat is frozen when it arrives on your doorstep. We currently ship to all 50 US states. Pick up from our ranch in Fort Jones or our feed store in Humboldt County is available. If you wish to do so, please select the “Store Pickup” option at checkout and give us a call or send a text with your preferred location!
What is your return policy?
Since all of our meats are perishable, we have a no returns policy. We stand behind our meat 100% and will issue a refund in the very rare event that something is wrong from our end.
What do you feed and finish your cattle with?
Our cattle are semi free range, meaning they have several hundred acres to roam and graze most of the year. Unfortunately, during spring and hay harvest time it is unsafe for the cattle to freely roam the ranch as the rich green growing alfalfa can cause bloat which can be fatal to cattle. During this time, our cattle still have large pastures to roam and are fed top quality, cattle safe hay. This hay typically consists of a mixture between high quality grass and alfalfa. Our cattle are finished on grain that we grow and harvest right here on our ranch, giving us the ability to truly be able to say that our cattle are raised entirely by our ranch from our ranch.
Is your meat organic?
While our beef is raised strongly organically minded, we are not certified organic and therefore can not make the claim that our meat is.
Are you GMO free?
All of our feed is GMO free.
Are your animals harvested humanely? How are they handled during harvesting and processing?
Our animals are harvested with the utmost care and attention by a certified USDA facility while under USDA inspection. This facility ensures that each animal is under the least amount of stress possible and that the entire process is done in the most humane way.
Is all of your beef dry-aged? What does dry-aging do?
Yes! We are proud to say that all of our beef is dry-aged. Dry-aging enhances flavor and quality of meat. It is quickly losing popularity and not found as often as it once was due to the extended processing time and costs required to dry age. Dry-aged meat benefits from enhanced tenderness and flavor.
Do you offer a discount code if i return my box and liner?
Yes! Boxes and liners used to ship our meat are VERY expensive! We greatly appreciate the return of each and every box and offer $5 off your next order each time you return a box and liner. You can send them back to us through USPS using the “media mail rate” by placing a used book (not a magazine) inside. Please note, you must remove any notes and dry ice from inside the box, cover up the dry ice and perishable stickers on the outside and take back to your local post office. You can also deliver to our ranch in Fort Jones or our feed store in Humboldt County
Lorem ipsum dolor sit amet, consectetur adipiscing elit?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.
Lorem ipsum dolor sit amet, consectetur adipiscing elit?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.
Lorem ipsum dolor sit amet, consectetur adipiscing elit?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.
Lorem ipsum dolor sit amet, consectetur adipiscing elit?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Curabitur dignissim neque metus, non porttitor purus cursus non. In hac habitasse platea dictumst. Duis faucibus lacus sed nulla congue congue. Morbi a ligula lobortis, maximus orci in, egestas dui. Duis fringilla ut nunc vitae vulputate.